Timeless Elegance • Premium Fashion

Refund policy

 

At Styled by Deepika, customer satisfaction is extremely important to us. Please read our policy carefully before placing an order.

1. Returns

We accept return requests only under the following conditions:

  • The product received is damaged upon arrival.

  • An incorrect item was delivered.

  • The product has a verifiable manufacturing defect.

To initiate a return request, you must contact us within 48 hours of delivery by emailing info.styledbydeepikagoel@gmail.com with the following details:

  1. Your Order Number.

  2. Clear, high-resolution photographs of the affected product/defect.

  3. A continuous, unedited unboxing video showing the sealed package being opened and the condition of the product upon initial receipt.

Note: Return requests submitted after 48 hours of delivery will not be accepted.

2. Return Eligibility

To be eligible for an inspection and approval, all returned items must:

  • Be unused, unworn, and unwashed.

  • Be in their original condition.

  • Have all original tags intact and attached.

  • Be returned in their original packaging, including all accessories (if any).

  • Be accompanied by a valid unboxing video.

Disclaimer: Return requests that do not fulfill all the above criteria may be rejected. Styled by Deepika reserves the right to inspect returned items prior to approving any exchange, store credit, or refund.

3. Non-Returnable Items

The following items are strictly non-eligible for return or exchange:

  • Customized, altered, or made-to-order garments.

  • Sale, discounted, or clearance items.

  • Gift cards.

  • Products damaged due to customer misuse, improper handling, washing, negligence, or general wear and tear.

4. Exchange Policy

Exchanges are granted strictly for items that are damaged, defective, or incorrectly shipped by us.

  • Exchange requests must be submitted within 48 hours of delivery and are subject to the same eligibility checks (including tag verification and unboxing video review).

  • Exchanges are subject to inventory availability. If an exact item replacement is unavailable, we may, at our discretion, offer a replacement item of equivalent value, store credit, or a refund.

5. Refund Policy

  • Refunds are processed only after the returned package is received at our facility and verified by our Quality Inspection team.

  • Once approved, refunds will be issued to your original payment method within 7–10 business days. (Processing times may vary depending on your bank/financial institution).

  • Non-Refundable Fees: Initial shipping charges, Cash on Delivery (COD) handling fees, and convenience charges are non-refundable unless the return is due to an error made by Styled by Deepika.

6. Return Shipping Costs

  • Covered by Styled by Deepika: If a return/exchange is approved due to an incorrect product shipped, a damaged item, or a verified manufacturing defect, we will bear the return shipping costs.

  • Covered by Customer: For any other approved return exceptions, the customer is responsible for all return shipping charges.

7. Contact Us

For questions or assistance regarding our Return & Refund Policy, please reach out to our team: